WHEN CAN I EXPECT MY ITEMS TO SHIP?
*We generally ship in-stock items same day or next business day.
HOW IS SHIPPING COST DETERMINED?
*Shipping cost is determined by weight and location.
WHERE IS YOUR SHIPPING WAREHOUSE?
WHAT DO I DO IF MY PACKAGE SHOWS AS DELIVERED OR THE PACKAGE ISN'T TRACKING?
*First contact your appropriate postal service (USPS, FedEx, UPS) for assistance. If your order was shipped USPS, you may contact them online through the USPS website, where you can enter your tracking number, select Customer Service FAQ, and complete the online request for the delayed mail report. It is much better to call your local postal store
WHO DO I DO IF I THINK MY PACKAGE WAS LOST OR STOLEN?
Please contact your local post office. We are not responsible for refunding or replacing shipments for packages shown as delivered. Any packages returned to us as non-deliverable will be re-shipped at customer expense.
We will supply tracking information for our customers to give to the local Postal Office to file a claim. Once you file a claim and send us a copy of the police report, we will work with customers to replace packages.